Terms and Conditions
These terms and conditions govern your use of Betify Casino. Our General Terms were last updated on 22 September 2026 and cover eligibility, restricted use, registration, payments, verification, settlement, bonuses, account security and disputes. Please read them carefully before you sign up. We may update these terms from time to time, and the current version is published on our website. If you have questions about your account, you can reach us at [email protected].
Eligibility
You must be at least 18 years old to use Betify Casino, and you must also meet any higher legal gambling age that applies to you locally. Registration requires valid and current personal and contact information, including your email address.
Account Registration
You may hold one account with us. You can create your account directly on our website, with Google and Twitch offered as alternative registration options. During registration you must provide accurate personal and contact details. You are responsible for keeping your password secure, and you must notify our support team if your login credentials are compromised.
Verification
We require full identity verification when your lifetime deposits exceed EUR 5000, before any withdrawal, or when we detect suspicious attempted or completed transactions. To verify your identity we ask for a government-issued photo ID (both sides where applicable), a selfie of you holding that ID, and a bank statement or utility bill. Your ID must remain valid for at least three more months, the names on your documents must match, and your proof of residence must have been issued within the last three months. If verification fails, we give you a documented reason with an explanation through a support ticket. We may restrict services and payments while verification is pending. Risk-based simplified, standard and enhanced due diligence checks apply.
Deposits
The minimum deposit is EUR 20. We accept Visa, Mastercard, Apple Pay, Google Pay, Bank Transfer, MiFinity, Neteller, Skrill, PaysafeCard, Flexepin, Rapid Transfer, Bitcoin, Ethereum, Tether, Litecoin, Dogecoin, Tron, Interac, Pix and Payz. You may only fund your account with payment methods held in your own name.
Withdrawals
The minimum withdrawal is EUR 10. You can withdraw via Bank Transfer, MiFinity, Neteller, Skrill, Rapid Transfer, Bitcoin, Ethereum, Tether, Litecoin, Dogecoin, Tron, Interac, Pix and Payz. Withdrawal limits are EUR 3000 per day and EUR 10000 per month. Verification checks may delay withdrawals.
Bonuses and Promotions
New customers can claim a welcome offer of up to 100 Free Spins on their first real-money deposit: 40 spins for a deposit of EUR 20 / CAD 20 / USD 20 / BRL 100, or 100 spins for EUR 50 / CAD 50 / USD 50 / BRL 250, credited on Shaolin Panda Chaos Reels. Activate the offer from your profile and claim it within 14 days of your first deposit; spins expire 14 days after crediting. Spin winnings are wager-free and credited to your real balance, with a cashout cap of EUR 250 / CAD 250 / USD 250 / BRL 1250 / NOK 3000. Deposit turnover is required before withdrawal, and active spins prevent withdrawal and cannot normally be cancelled automatically; contact support if needed. The Sports / E-Sport Welcome offer gives 50% of your first deposit as a Freebet up to EUR 100 / USDT 100 / CAD 100 / NOK 1200 / PLN 425, with a minimum deposit of EUR 20 / USDT 20 / CAD 20 / NOK 250 / PLN 85. The freebet is credited manually within 48 hours after KYC, is valid for 14 days, can be used pre-match or live in a single or multiple bet, and the stake is not returned. Weekly VIP cashback ranges from 1% to 20%. The October Spin Win Quest runs from 1 to 31 October 2026 UTC with a published EUR 30000 prize-pool headline; real-money bets from EUR 0.25 on the named slots qualify, a minimum of 100 entrants is required, and cash prizes are paid within 72 hours after the tournament ends with no wagering. General bonus rules: cash bonuses are sticky, only one active bonus or spin offer is allowed at a time, the default expiry is 14 days with 24-hour activation, and the default maximum bonus bet is EUR 5. Shop bonus money carries 1x wagering, shop spins have a EUR 250 release cap, and Wheel spin rewards carry separate EUR 50 and EUR 100 release limits.
Gameplay Rules
Game categories contribute differently to wagering: slots contribute 100%, live casino, table games, game shows and video poker contribute 5%, Spribe mini-games contribute 100% except Plinko at 5%, and Turbogames contribute 5%. We apply sanctions for strategy or minimal-risk play and for cross-brand bonus abuse.
Restricted Activity
The use of VPNs, proxies or any location-masking tools is prohibited, and account transfers between players are not allowed.
Account Suspension
We may suspend wagering and payouts while checks are pending, and we may close duplicate accounts and request additional identity information.
Account Closure
Closure requests must come from your registered email address. You can contact us at [email protected] to close your account.
Responsible Gambling
Our responsible-gaming policy, dated 22 September 2026, lets you request self-exclusion through support for at least six months, during which you will receive no promotional material, and offers a seven-day cooling-off period. The policy includes self-assessment questions and refers you to Gamblers Anonymous, Gambling Therapy and GamCare. The local legal gambling age where you live must be at least 18.
Complaints and Disputes
Submit complaints from your registered email address. We acknowledge complaints within one working day and at the latest within 72 hours, with a target resolution of 14 days and a maximum of 30 calendar days. You must lodge a dispute within 30 days of the transaction or wager decision. Escalation goes first to our management and then, after the 30-day internal period, to an approved ADR provider. The ADR process is binding on us and funded by us, and our support team supplies the provider details.
Governing Terms and Licence
These terms are governed by the law of Anjouan, Union of Comoros. Betify Casino is licensed by the Anjouan Gaming Board under licence number ALSI-202602010-FI1. The public register matches betify.com to 3-102-947207 SRL, B2C, with valid status, issued on 16 February 2026 and expiring on 15 February 2027.