AML Policy at Betify Casino
At Betify Casino we apply anti-money laundering controls built around risk-based due diligence and ongoing monitoring of accounts and transactions. Our AML policy, last updated on 22 September 2026, sets out when we verify your identity, what we ask for, and what happens to your account while checks are in progress. This page explains how these procedures work so you know what to expect before you deposit or withdraw. These terms can be updated, so we recommend reading the current version on our site.
Identity Verification
We use simplified, standard and enhanced due diligence depending on the risk profile of the account and its activity. Full identity verification, known as KYC, is required when your cumulative lifetime deposits exceed EUR 5000, before any withdrawal, or when we detect a suspicious attempted or completed transaction. Until verification is completed to a sufficient level, we may restrict services or payments on the account. If a verification attempt fails, we provide a documented reason together with an explanation through a support ticket so you know what needs to be corrected.
Documents We May Request
When full verification is triggered, we ask for the following documents. Your name must match across your account and your documents, and we also carry out restricted-country checks as part of the process.
- A government-issued photo ID, showing both sides where applicable
- A selfie of you holding your photo ID
- A recent bank statement or utility bill as proof of address
Enhanced Due Diligence
Accounts and transactions are assessed on a risk basis, and enhanced due diligence applies where the risk profile calls for a deeper review. This can follow from the same triggers that require full KYC, including cumulative lifetime deposits above EUR 5000 or activity that appears unusual. During enhanced checks we may request additional documentation and we may suspend wagering or payouts until the review is complete.
Account Restrictions During Checks
While verification or enhanced checks are in progress, we may restrict services or payments on your account. This can include holding withdrawals until the requested documents have been reviewed. Verification can delay withdrawals, so completing it early helps avoid waiting when you request a payout.
Payments and Ownership
All deposits and withdrawals must be made with payment methods held in your own name. Third-party funding is not permitted, and we may ask for evidence that the payment method used belongs to you.
Ongoing Monitoring
We monitor customer accounts and transactions on an ongoing basis. This monitoring sits alongside our due diligence checks and allows us to identify suspicious attempted or completed transactions, which then trigger full verification even below the standard deposit threshold.
Contact and Support
If you have questions about verification or your account, you can reach us through live chat or by email at [email protected]. If your verification fails, the reason and the next steps are explained to you through a support ticket.